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Privacy Policy

Effective Date: 06/01/2026

SBWIB (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

 

Information We Collect

We may collect personal information including your name, phone number, email address, and other information you voluntarily provide when contacting us or using our services.

 

How We Use Information

We use your information to:

  • Provide requested services.

  • Respond to inquiries and customer support requests.

  • Communicate important updates regarding services.

  • Send SMS communications when consent has been provided.

 

SMS Communications

If you opt in to receive SMS messages from us, we may send messages related to:

  • Customer service and support.

  • Appointment reminders.

  • Service updates.

  • Account-related notifications.

  • Other business-related communications.

 

Message frequency varies based on your interactions with us.

 

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

 

All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

Data Security

We implement reasonable safeguards to protect personal information from unauthorized access, disclosure, or misuse.

Contact Information

If you have questions regarding this Privacy Policy, please contact:

South Bay Workforce Investment Board
11539 Hawthorne Blvd, Hawthorne, CA 90250
(310) 970-7700


 

Terms and Conditions

Effective Date: 06/01/2026

By texting “START” you are opting in to receive text messages from SBWIB and you agree to these SMS Terms and Conditions.

 

Program Description

Customers may receive SMS messages related to:

  • Customer support communications.

  • Appointment reminders.

  • Service updates.

  • Account notifications.

  • Other business-related communications.

Message Frequency

Message frequency varies depending on customer interaction and service needs.

 

Message and Data Rates

Message and data rates may apply according to your mobile carrier’s pricing plan.

 

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any text message. After opting out, you will no longer receive SMS messages unless you opt in again.

 

Help Instructions

For assistance, reply HELP to any message or contact us directly at 3109707770.

 

Privacy

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

 

Changes

We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on our website.

South Bay Workforce Investment Board
11539 Hawthorne Blvd., 5th Floor Hawthorne, CA 90250
Phone: (310) 970-7700
Email: info@sbwib.org

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© 2026 by South Bay Workforce Investment Board. All rights reserved.

This WIOA Title 1 financially assisted program or activity is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities

by calling in advance to CRS 1-800-735-2922 or 310-680-3700. To learn more about Equal Opportunity click here.

Stevens Amendment Disclosure: SBWIB has programs funded via federal funds. For funding disclosure information, please click here.

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