
SOUTH BAY WORKFORCE INVESTMENT BOARD
Privacy Policy
Effective Date: 06/01/2026
SBWIB (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect personal information including your name, phone number, email address, and other information you voluntarily provide when contacting us or using our services.
How We Use Information
We use your information to:
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Provide requested services.
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Respond to inquiries and customer support requests.
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Communicate important updates regarding services.
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Send SMS communications when consent has been provided.
SMS Communications
If you opt in to receive SMS messages from us, we may send messages related to:
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Customer service and support.
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Appointment reminders.
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Service updates.
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Account-related notifications.
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Other business-related communications.
Message frequency varies based on your interactions with us.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We implement reasonable safeguards to protect personal information from unauthorized access, disclosure, or misuse.
Contact Information
If you have questions regarding this Privacy Policy, please contact:
South Bay Workforce Investment Board
11539 Hawthorne Blvd, Hawthorne, CA 90250
(310) 970-7700
Terms and Conditions
Effective Date: 06/01/2026
By texting “START” you are opting in to receive text messages from SBWIB and you agree to these SMS Terms and Conditions.
Program Description
Customers may receive SMS messages related to:
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Customer support communications.
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Appointment reminders.
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Service updates.
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Account notifications.
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Other business-related communications.
Message Frequency
Message frequency varies depending on customer interaction and service needs.
Message and Data Rates
Message and data rates may apply according to your mobile carrier’s pricing plan.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to any text message. After opting out, you will no longer receive SMS messages unless you opt in again.
Help Instructions
For assistance, reply HELP to any message or contact us directly at 3109707770.
Privacy
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.
Changes
We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on our website.

